Privacy & Cookie Policy

We consider our relationship with our customers as one of our most valuable assets. We are committed to protecting your privacy and realise that our success depends upon our ability to maintain your trust. Below is information about The Australia Business Financing Centre's undertaking to protect your privacy and to ensure the integrity of our organisation.

OUR PLEDGE TO OUR CUSTOMERS
We are committed to protecting your privacy. The information that we collect is only used to facilitate your transactions on our site and to enhance your overall experience with us. We may share your information with trusted third parties, but only if you allow us to do so.


HOW DO WE PROTECT YOUR INFORMATION?

We have a secure server software (SSL) solution, which encrypts all the information that you input before it is sent to us, and encrypts all the information that we send to you.


WHY DO WE COLLECT INFORMATION AND HOW DO WE USE IT?
We collect and safely store information pertaining to your name, e-mail, phone number, address and payment method to fulfill and process your transactions and to track your order status. If you ask to be informed of future services and site enhancements, we will need your e-mail address in order to send you the information you requested. When you order our newsletter, we may ask for your name, address, e-mail address, and other demographic information so that we can gather knowledge of who our customers are, what they want, and administer to their needs promptly. We tailor our site to the interest of our customers by using their orders to shape our recommendations about services (for example, types of funding available in specific Australian locations) that might be of interest to them. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site. We may also occasionally use the information we collect to notify you about important changes in the functioning of our web site, new services and special offers that we think you will find useful. If you would rather not receive this information, you can contact us at anytime at contact@australiangovernmentgrants.org. We might occasionally ask you to tell us about your experience with us. These short surveys will be completely optional. None of this data is associated with any individual's name. We then work with this anonymous data to tailor our future offers to your needs and to the needs of our future customers.

COOKIES

Just like many others, this website uses cookies that help us customise your experience as a user. In the following paragraphs, we will show you what types of cookies we use as well as how you can manage them.

WHAT ARE COOKIES?

Cookies are simple text files that are stored on your computer or mobile device by a server of a website. Most websites use cookies to improve your experience by remembering “you” and your preferences. Cookies can be used for a variety of things like making the interaction between you and the website easier as well as faster.

HOW DO WE USE COOKIES?

This website uses cookies that are necessary for you to be able to navigate our website efficiently. We also use cookies that enable us to improve our website, thereby providing a better user experience to you. Information that is collected through the use of cookies is neither sold by us, nor do we disclose this information to other parties, except where the law requires it.

WHAT COOKIES DO WE USE?

SESSION COOKIES

Session IDs: Our website uses a cookie that is used for session id management. This means that during the time a user visits a site, he or she is assigned a session identifier – a cookie. This cookie is essential for our website to function as it is able to distinguish your visit from any other visits from other people that may occur at the same time. This cookie is deleted when you are leaving our website.

FIRST PARTY COOKIES

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

THIRD PARTY COOKIES

Third party cookies are not set by the owner of the website you are visiting but by a different organisation. On our website you may find the following third party cookies for which only the named organisations are responsible.

We may use the Google "+1" plugin because it allows visitors to recommend our website to their contacts using the "+1" button. The plugin is used to give our visitors the chance to share blog articles and the like from our website, and we use it on the basis that Google adheres to its privacy policy.

We may use the Facebook "Like Box" plugin to give our visitors the chance of sharing content on our website with their friends on Facebook. When not logged in to Facebook, no cookies should be left on your computer. If you are logged in to Facebook, the plugin creates and/or updates a series of third-party cookies. We use the Facebook plugin on the basis that Facebook adheres to its data use policy.

We may use the Twitter "tweet Button" plugin to give our visitors the chance to share our content on Twitter. We use the plugin on the basis that Twitter adheres to its privacy policy.

We may use YouTube to host videos from our official YouTube channel on our website. When you view a page on our website with an embedded YouTube video, YouTube may create cookies. This service is convenient for our visitors and we use it on the basis that Google adheres to its privacy policy.

HOW TO MANAGE COOKIES?

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you in the manner and for the purposes set out above.

WILL THE AUSTRALIAN BUSINESS FUNDING CENTER DISCLOSE THE INFORMATION IT COLLECTS TO THIRD PARTIES?
Only if you give us permission to do so, The Small Business Finance Centre will offer you a number of services that complement your transaction with us (reports, newsletter, business-related offers, etc.). If you choose to take advantage of offers from pre-selected and trustworthy third parties, we will need your specific approval to share information related to the transaction with those third parties. Again, you are in control of that process. The exchange of information will be used only to facilitate the transaction.


YOUR CONSENT
By using our web site, you consent to the collection and use of this information by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. This policy covers only the use and disclosure of information we collect from you. If you disclose your information to other parties (for example, a business-related client or service on our web site), different rules may apply. The Australia Business Financing Centre cannot control the privacy policies of third parties and therefore you should take care when disclosing personally identifiable information to others.


IMPORTANT Should you have any concerns about our use of your information please contact us at privacy@australiangovernmentgrants.org and we will do our best to address your concerns, explain our processing or where requested amend our practices with respect to your personal data.

Do you qualify? Call now...

1800 316 825